If you change your mind after a purchase, you are entitled to a right of revocation under relevant consumer protection laws.
Please fill out the form below and send the package under the following conditions to the address below.
Conditions for returns:
· Please note that all items must be returned in a re-saleable condition: Unopened, with all original product packaging and seals untampered with. We will not be able to offer a refund, replacement or exchange on items that are not in this condition.
· Customers are liable for the cost of return shipping.
· If a refund is issued an admin fee may apply due to the cost or processing refunds with the banks.
· When returning items that include a discount, the refund due shall include the discount.
· If a free gift or sample was included with the order, they must be returned with your item, or the value of the gift and / or sample shall be deducted from the total refund amount.
· The right of revocation does not apply to consumers who do not belong to a member state of the European Union, to Switzerland or Liechtenstein at the time of purchase and whose sole residence and delivery address at the time of purchase is outside the European Union, Switzerland or Liechtenstein.
If you are based in the European Union, please send the items to the following address:
envi GmbH
Dorf 4
6345 Kössen
Austria
If you are based in Switzerland or Liechtenstein, please send the items to the following address:
Tisa Speditions AG
z.Hdn. Dieter Fiel / LOFT EIGHT GmbH
Unterlettenstrasse 11
9443 Widnau
Switzerland
